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We're Here When You're Ready

Most questions can be answered in seconds. Start with instant AI answers, explore our resources, or chat live with our support team — former teachers who know the Academy inside and out.

Available 24/7

Start With Sid — Get Answers Instantly

Sid is our AI support assistant, trained on everything about the Academy. Ask about courses, enrollment, accreditation, scheduling, tuition — anything. No wait times. No forms. Just answers.

  • Courses, graduation pathways, and Honors Track details
  • Tuition, payment plans, and what's included
  • Accreditation, transcripts, and college acceptance
  • How self-paced learning and teacher support work

Look for the chat icon in the corner of your screen — Sid is ready to help right now.

Questions Sid Answers Every Day
Is the Academy accredited? Will colleges accept my diploma?
Yes — the Academy is dual-accredited by Cognia and WASC, NCAA approved, and UC A-G approved. Our graduates have been accepted to every Ivy League school and 300+ universities worldwide.
Can I start mid-year or do I have to wait for a semester?
Because the Academy is self-paced, you can enroll and begin coursework at any point in the year. There's no need to wait for a traditional semester start date.
How does teacher support work if it's self-paced?
Every student has access to credentialed teachers for one-to-one support. You can schedule sessions, ask questions through the platform, and get personalized feedback on your work — all on your timeline.
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Customer Service Team — Available Now

Need a Human? Chat With Our Team.

Our customer service team is staffed by former teachers who understand education, not a call center. They can walk you through anything Sid can't — transcript evaluations, specific scheduling scenarios, or anything that needs a personal conversation.

Available almost 24/7
Live chat — real people
Staffed by former teachers
Start a Live Chat

No account needed. Just click and chat.

Traditional Contact

Prefer Phone or Mail?

If you'd rather reach us directly, here's how.

Phone

+1 (650) 681-0681
Fax
+1 (650) 263-7493
During office hours — see below

Mailing Address

Silicon Valley High School
8275 South Eastern Ave #200
Las Vegas, NV 89123
For official documents & transcripts

Live Chat

Chat with our team
Former teachers, almost 24/7
Fastest way to get a human answer
School & Testing Codes
CEEB (Academy): 408936
CEEB (Supplemental Courses): 290023
NCAA Code: 851733
Phone Hours
Mon – Fri 8:00 AM – 5:00 PM PT
Sat – Sun Closed (live chat still available)

For the fastest response, chat with our team live — they're available almost 24/7 and can answer most questions on the spot.